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Pigmy SMS & WhatsApp Alerts

Instant SMS & WhatsApp Alerts After Every Pigmy Collection

ezPigmy automatically notifies the customer after every doorstep collection — via SMS or WhatsApp — confirming the amount deposited, agent name, and date. Zero disputes. Full transparency.

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Two Ways to Notify Your Members

SMS

Standard SMS

Delivered to any mobile number — no internet or app required. Works even on basic feature phones.

WhatsApp

WhatsApp Message

Richer notification with your bank name and formatted details. Delivered via WhatsApp Business API to customers who use WhatsApp.

Banks can enable SMS, WhatsApp, or both. WhatsApp is sent to customers who have it installed — SMS covers everyone else.

How Pigmy Collection Alerts Work

When a field agent completes a pigmy collection using the ezPigmy handheld POS machine, the system immediately triggers a notification to the customer's registered mobile number. No manual action is required from the agent — the alert is automatic.

This works for all payment modes — cash, UPI, and cheque — giving customers a consistent confirmation regardless of how they paid.

Sample Collection Notifications

SMS

Dear Member,

Your Pigmy deposit of ₹500 has been collected by agent Ramesh K. on 28 Apr 2026.

Account: PIGMY-00123
Thank you for banking with us.

— Your Cooperative Bank

WhatsApp

Your Cooperative Bank

✅ Pigmy Deposit Confirmed

Amount: ₹500
Agent: Ramesh K.
Date: 28 Apr 2026
Account: PIGMY-00123

Thank you for your deposit!

Customizable with your bank name and branding

Why Collection Alerts Matter for Pigmy Banking

Eliminates Disputes

Every collection is confirmed by SMS or WhatsApp — customer can't deny receiving a deposit visit or claim a different amount.

Builds Depositor Trust

Members feel secure knowing they get an instant confirmation on their phone every time an agent collects from them.

Fully Automatic

No manual step for the agent — the alert is triggered instantly by the Pigmy POS machine after the collection is recorded.

Audit Trail

Every alert is logged against the transaction, agent ID, and timestamp — traceable at any time by bank management.

FAQs — Pigmy SMS & WhatsApp Alerts

Yes. ezPigmy sends an automatic SMS to the customer's registered mobile number after every pigmy collection — confirming the deposit amount, date, and agent name. This is triggered automatically by the Pigmy POS machine; no manual step is needed from the agent.
Yes. ezPigmy supports both SMS and WhatsApp Business API notifications. WhatsApp messages include richer formatting — bank name, amount, agent details, and date — and are delivered to customers who have WhatsApp installed. SMS is sent as fallback for customers without WhatsApp. Contact our team during onboarding to enable WhatsApp for your bank.
The notification includes the collection amount, date and time, the agent's name, and the customer's account reference. This gives the depositor a full record of the transaction directly on their mobile.
Yes. Whether the customer pays via UPI, cash, or cheque, an alert is sent after every successful collection recorded on the Pigmy POS machine.
Yes. Both SMS and WhatsApp templates can be customized with your bank's name, branding, and required fields. The WhatsApp template must be approved by WhatsApp Business API (standard process). Contact our team during onboarding to configure your templates.

Related

Pigmy with UPI Payments →

Accept UPI payments at the doorstep alongside cash and cheque.

Related

Pigmy Collection Machine →

Full overview of the ezPigmy handheld POS device and its capabilities.

ezPigmy

Enable SMS & WhatsApp Receipts for Every Pigmy Collection

Request a free demo — get the complete ezPigmy solution with handheld POS, SMS and WhatsApp alerts, UPI payments, and CBS integration.

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